Connect a store

Sell on Etsy

Only for what Etsy allows: your own designs, made by a factory you name as your production partner, and craft supplies. Etsy does not allow reselling finished goods you didn't make or design, and we won't set that up.
On this page
  1. 1What fits Etsy
  2. 2How Etsy orders reach us
  3. 3Set it up
  4. 4What syncs
  5. 5Etsy's Creativity Standards come first
  6. 6Troubleshooting

What fits Etsy

Etsy is for items you make or design, vintage, and craft supplies. Read its standards before you list: Etsy's Creativity Standards.

What you sellFits Etsy?How we help
Your own design, made by a factoryYes, when the listing names the factory as production partnerWe buy from the 1688 factory, check that it came out right, pack it in your box
Craft supplies: beads, fabric, findings, toolsYes, as suppliesImport them like any product
A finished item picked from a catalogueNoWe don't set it up. Sell it on your own store instead.

How Etsy orders reach us

Our Etsy app connects your shop through Etsy's API: orders for linked listings come to us, and tracking goes back. Etsy orders don't pass through Shopify.

  1. Your design
    A print, a pattern, a shape you created
  2. A 1688 factory makes it
    Named on your listing as production partner
  3. the NinjaBuy Etsy app
    A buyer orders on Etsy
  4. Paid from your balance, bought in China
    We pay the seller and follow the parcel to our warehouse
  5. Checked with photos
    You see the real item before it leaves
  6. Shipped in your box
    The tracking number goes back to the order
An order for your own design. Example.

Set it up

  1. Find a maker for your design

    Paste a 1688 factory's link, search factories in Find products, or ask us to find one that does custom work. Agree samples with the factory before you list.

  2. Name your production partner on the listing

    That is the factory, not NinjaBuy: we buy, check and ship, we don't make anything.

  3. Connect your Etsy shop: Connect Etsy in your NinjaBuy account

    Etsy asks you to approve the app's access to your listings and orders.

  4. Link each listing to its maker, or to stock on your shelf
  5. Set an honest processing time

    Etsy shows buyers when an order will ship. Count making, checking and the trip from China.

What syncs

WhatDirectionHow
OrdersEtsy → NinjaBuyPaid orders for linked listings, through Etsy's API.
TrackingNinjaBuy → EtsyWe mark the order shipped with its tracking number.
StockNinjaBuy → EtsyFor craft supplies: a sold-out source sets the Etsy quantity to 0, by your sync rules.
Listings–Yours to write on Etsy. We never create Etsy listings for you.

Etsy's Creativity Standards come first

  • No reselling
    Finished items you didn't make or design don't belong in Etsy's handmade listings.
  • Your design, a partner's hands
    Items you design and a production partner makes are allowed when the listing names the partner.
  • Craft supplies
    Supplies may be bought in, so they are the one place a 1688 item can be sold as it is.
  • Processing time is a promise
    Set it for making, checking and shipping from China, and update it if a factory runs late.

Troubleshooting

What you seeWhyWhat to do
The factory's first batch doesn't match your sampleCustom work varies between runs.The QC photos show it before it ships. Request a return from the order; see Packaging and QC.
A paid order never reached NinjaBuyEtsy sends us the order. If the site was down, or a security tool blocked the call, it waits on your side.Check the connection status in the app. The app sends what it missed once the site can reach us again.
An order arrived with a line we skippedThat product is not linked to a NinjaBuy listing, so it stays with you or your other supplier.Link it in the app; the next order for it comes to us.
The order shows as heldYour balance could not cover it. We never buy on credit.Top up; held orders go ahead on their own. See held orders.
No tracking on the order yetTracking is written back once the parcel has left our warehouse.Check the order's step in your NinjaBuy account. If it shows Shipped and Etsy doesn't, reconnect the app.